Content
- 1. Introduction
- 2. Data We Collect
- 3. How Your Data Is Used
- 4. Data Sharing
- 5. Data Security
- 6. Cookies & Tracking
- 7. Your Rights
- 8. Data Retention
- 9. Policy Changes
- 10. Contact Us
Your data is protected with 256-bit SSL encryption at all times.
1Introduction
6svip ("we", "the platform") is committed to protecting the privacy of every member who uses our services. This Privacy Policy explains our practices regarding the collection, use, storage, and disclosure of your personal information when you use the 6svip website and services.
We understand that privacy is more than a legal obligation — it is the foundation of trust between the platform and our members. Every decision we make regarding your data is made with your best interests and security as the priority. The 6svip platform adheres to strict data protection principles and we continually strive to ensure your information remains in safe hands.
This policy applies to all users of the 6svip platform, including website visitors, registered members, and any individuals who interact with our services through any device or channel.
2Data We Collect
We collect information necessary to provide you with a secure, transparent, and high-quality service. The types of data we collect are as follows:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, customer support |
| Financial Data | Bank account details, eWallet, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection |
| Usage Data | Betting history, session duration, game preferences | Platform improvements, responsible gaming |
We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless there is a specific legal requirement to do so.
3How Your Data Is Used
The information we collect is used for specific, legitimate purposes. We do not use your data for any unrelated purpose without your consent. Our data use purposes are as follows:
- Account Management: Registering, verifying, and securely managing your member account.
- Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform.
- Identity Verification (KYC): Verifying your identity to meet compliance requirements and prevent fraud.
- Platform Security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access.
- Customer Support: Answering enquiries, resolving issues, and providing the assistance you need.
- Platform Communications: Sending important notifications related to your account, promotions, and service updates.
- Responsible Gaming: Monitoring usage patterns to help identify and address problem gambling issues.
- Service Improvements: Analysing usage data to improve platform features and user experience.
4Data Sharing with Third Parties
6svip does not share your personal information with external parties arbitrarily. However, there are specific situations where data sharing is necessary to ensure our services run smoothly and securely:
- Payment Service Providers: Required details are shared with legitimate payment processors to facilitate your deposits and fund withdrawals.
- Relevant Authorities: We may be required to disclose information to legal authorities if mandated by a court order or applicable law.
- Third-Party Identity Verification: Trusted and certified KYC service providers may receive identification data for verification purposes only.
- Technology Partners: Infrastructure and cloud service providers that help operate our platform, subject to strict confidentiality agreements.
Every third party we work with is required to comply with the same strict data protection standards as 6svip. We carefully select our service partners and ensure they do not use your data for any purpose beyond what has been agreed.
5Data Security
Protecting your data is 6svip's top priority. We implement multiple layers of technical and organisational security to ensure your information is always protected from unauthorised access, loss, or accidental disclosure.
- 256-bit SSL Encryption: All data transmitted between your device and 6svip servers is protected with the highest-level encryption.
- Two-Factor Authentication (2FA): An additional security layer to ensure only you can access your account.
- Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity promptly.
- Secure Data Storage: All data is stored on protected servers with strict access controls and an integrated backup system.
- Internal Access Control: Only authorised staff with a legitimate business need may access member personal data.
- Regular Security Audits: We conduct regular penetration testing and security audits to identify and address any vulnerabilities.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We therefore encourage you to also take precautions by using a strong password and not sharing your login credentials with anyone.
6Cookies and Tracking Technologies
6svip uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for core platform functions such as session login and account security. These cookies cannot be disabled.
- Performance Cookies: Helping us understand how users interact with the platform for continuous improvement purposes.
- Functional Cookies: Remembering your preferences and settings so you don't need to reconfigure them every time you log in.
- Analytics Cookies: Collecting aggregated and anonymised usage data to help us understand platform performance.
You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect platform functionality and your user experience. Continued use of the 6svip platform after receiving a cookie notice is considered your consent to our use of cookies.
7Your Rights Regarding Personal Data
You have certain rights regarding the personal data we hold about you. 6svip fully respects and facilitates the exercise of these rights:
Right of Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
If your data is inaccurate or outdated, you have the right to request an immediate correction.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal obligations.
Right to Object
You have the right to object to the processing of your data for specific purposes such as direct marketing.
Right to Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction
You may request that we restrict the processing of your data under certain permitted circumstances.
To exercise any of the above rights, contact our support team via the in-platform live chat. We will process your request within 30 business days.
8Data Retention Period
6svip retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may retain certain data for a specified period to fulfil applicable legal and regulatory obligations.
- Active Account Data: Retained for the entire duration your account is active and in use.
- Transaction Records: Retained for a minimum of 7 years in accordance with financial legal requirements.
- KYC Documents: Retained for 5 years after account closure or the period required by law.
- Communication Logs: Retained for 2 years for support and dispute resolution purposes.
- Session Data & Technical Logs: Retained for 90 days for security and troubleshooting purposes.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you.
9Changes to the Privacy Policy
6svip reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
- A clear notice on our platform's home page.
- Email notification sent to the address registered in your account.
- In-platform notification when you log in after changes have been made.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the 6svip platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.
10Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our team is ready to help you understand your rights and resolve any issues promptly.
You can reach our privacy team via the live chat available within the 6svip platform or through the customer support section. All privacy-related enquiries are handled with high priority and responded to within 3 business days.